1. Introduction

Scholar Frames (“Scholar Frames,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information that you share with us. This Privacy Policy describes how we collect, use, share, and protect your personal information when you use our website, www.scholarframes.com, our mobile applications, and related services (collectively, our “Services”).Please read this Privacy Policy carefully to understand our practices regarding your personal information. By using our Services, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We collect information from you when you use our Services, create an account, place an order, or otherwise interact with us. This information may include:

2.1 Information You Provide to Us

Account Information: When you create an account, we collect your name, email address, password, and school information.
Order Information: When you place an order, we collect your billing address, shipping address, payment information, and details about the products you purchase.
Academic Information: Information about your college or university, residence hall, expected move-in date, and other details necessary to coordinate delivery.
Communication Information: Information you provide when you contact our customer service team, respond to surveys, or otherwise communicate with us.

2.2 Information We Collect Automatically

When you use our Services, we automatically collect certain information, including:Device Information: Information about your device, such as your IP address, device type, operating system, and browser type.
Usage Information: Information about how you use our Services, including pages visited, time spent on those pages, and actions taken.
Location Information: General location information derived from your IP address.
Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to enhance your experience, gather information about users and visitors to our websites, and track activity on our Services.

3. How We Use Your Information

We use the information we collect for various purposes, including:

3.1 Providing Our Services

Processing and fulfilling your orders
Managing your account
Providing customer support
Facilitating delivery to your residence hall
Communicating with you about your orders or account

3.2 Improving Our Services

Developing new products and services
Enhancing the functionality of our Services
Analyzing usage patterns and trends
Diagnosing technical problems

3.3 Marketing and Advertising

Sending you promotional emails and newsletters (with your consent where required by law)
Displaying relevant advertisements
Offering special promotions and discounts

3.4 Legal and Security Purposes

Protecting the security and integrity of our Services
Preventing fraud and unauthorized access
Complying with legal obligations
Enforcing our Terms of Service and other policies

4. How We Share Your Information

We may share your information with the following categories of recipients:

4.1 Service Providers

We share information with third-party service providers who help us operate our business, such as payment processors, shipping carriers, marketing partners, and IT service providers.

4.2 Educational Institutions

We may share delivery-related information with colleges and universities to coordinate in-room deliveries and ensure compliance with campus policies.

4.3 Business Partners

We may share information with our business partners who offer products or services jointly with us.

4.4 Legal Requirements

We may disclose information if required to do so by law or in response to valid legal requests, such as subpoenas, court orders, or government regulations.

4.5 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5. Your Privacy Choices

You have certain choices about how we use your information:

5.1 Account Information

You can update your account information by logging into your account on our website or by contacting our customer service.

5.2 Marketing Communications

You can opt out of receiving marketing emails from us by following the unsubscribe instructions in those emails or by contacting us directly.

5.3 Cookies and Tracking Technologies

You can manage cookies through your browser settings. However, if you block or delete cookies, some features of our Services may not function properly.

5.4 Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access your personal information
The right to correct inaccurate information
The right to delete your personal information
The right to restrict or object to processing
The right to data portability
The right to withdraw consent

To exercise these rights, please contact us using the information provided in Section 9.

6. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee the security of information transmitted to or from our Services.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Children’s Privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will promptly delete that information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our Terms of Service, please contact us at:

Campus Comforts Inc, dba Scholar Frames
8 The Green #4102
Dover, DE 19901
Email: support@scholarframes.com
Phone: 609-228-9615
10. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated policy on our website with a new “Last Updated” date. Your continued use of our Services after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.